Full-time (32-40 hours)
Location: Dordrecht or remote
Trust is the go-to brand for digital lifestyle accessories, committed to making everyday life simpler and more sustainable. With a reach stretching across the globe, we pride ourselves on our teamwork, mutual support through all challenges, and a shared passion and pride for our work.
Along with providing consumers with products they know, love, and Trust; we are also dedicated to protecting the environment by producing more sustainable products through our Clevergreen program. Our journey towards a brighter, cleaner future is well underway, and we’d love for you to be a part of it!
Description of the role
The Community Marketeer Gaming is responsible for the engagement with our gaming target audience, optimising content on the social platforms and maximising partnerships with our gaming influencers/streamers. This is a project of 6 months within our organisation with the potential to become a permanent position and is instrumental to the success in our communication strategy for GXTrust, our gaming brand.
Your primary focus will be on creating and executing our community engagement strategy to drive brand awareness, enhance customer loyalty, and promote GXTrust’s range of gaming peripherals, including gaming chairs, keyboards, headsets, and mice. This function reports to the Brand Manager Gaming, occasionally (and for specific topics) to the Social Media Manager, and works closely with customer support and the local marketing managers as well as our PR / Influencers agencies. We are looking for a candidate with a proven track record in the gaming industry and with solid knowledge of social gaming platforms and gaming influencers.
Responsibilities:
Community engagement
· Develop and execute community engagement strategies to build and maintain a strong and active gaming community around GXTrust.
· Interact with community members like fans and influencers on various platforms including social media, forums, Discord servers, and gaming events.
· Monitor community discussions, respond to inquiries, and address concerns promptly and effectively.
· On the longer term, we also envision the need to organise and moderate community events, tournaments, and competitions to create excitement among gamers.
Content creation and curation
· Work closely with the local marketing managers to collaborate with content creators, influencers, and gaming personalities to produce compelling content that showcases GXTrust products and highlights the gaming lifestyle.
· Curate user-generated content and leverage it to amplify the brand's presence and reach within the gaming community.
· Generate engaging content such as blog posts, articles, videos, and livestreams to keep the community informed and entertained.
Brand advocacy and relationship building
· Identify and build relationships - in close cooperation with the local marketing managers - with key influencers, gaming organisations, and potentially esports teams to expand GXTrust's reach and influence within the gaming community.
· Empower and mobilise brand advocates within the community to spread positive word-of-mouth and drive product recommendations.
· Where needed, represent GXTrust at gaming events, trade shows, and conventions to network with industry professionals and strengthen the brand's presence in the gaming market.
Feedback collection and sharing
· Act as the voice of the community within GXTrust, gathering feedback, suggestions, and insights to inform product development, marketing strategies, and customer support initiatives.
· Collaborate with internal teams including product development, marketing, and customer support to share community feedback and ensure that GXTrust products and services meet the needs and expectations of gamers.
Qualifications:
· Bachelor's degree in Marketing, Communications, Business, or a related field.
· Proven experience in community management, preferably within the gaming industry.
· Passion for gaming and a deep understanding of gaming culture, trends, and communities.
· Excellent communication and interpersonal skills, with the ability to engage and connect with diverse audiences.
· Strong organisational skills and the ability to multitask and prioritise in a fast-paced environment.
· Proficiency in social media platforms and community management tools
· Flexibility to work evenings and weekends as needed to accommodate community events and activities.
· Fluency in multiple European languages and proficiency with content creation/editing is a plus.
What we offer:
· A versatile and creative function;
· An international team of young, enthusiastic colleagues;
· A company laptop and phone;
· Salary in accordance with job grade and great secondary labor conditions such as a bonus and a pension;
· Quarterly game nights to challenge colleagues and test the newest product;
· Monthly get-together with drinks and snacks in our very own bar;
· Quarterly game nights to challenge colleagues and test the newest product.
About Trust Gaming
With over 40 years of experience in providing digital accessories, Trust Gaming, based in the Netherlands, is the one-stop brand for quality gear tailored specifically for PC and console gamers. With affordable, durable and easy-to-use products, designed in Europe, our broad assortment covers everything needed to enhance skills and provide a truly immersive gaming experience. From high-precision mice and durable mechanical keyboards to super-comfortable chairs and surround sound headsets; the Trust Gaming portfolio offers the full setup to empower gamers to realise their full potential. With the support of local Sales and Marketing teams, Trust Gaming products are available in more than 50 countries with more than 20,000 listings across local shops, larger electronics stores, department stores, hypermarkets, and online.
Interested in exploring more career opportunities at Trust? Visit our Careers page or check out our listings on LinkedIn and Indeed.
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